Responsible Gaming

Gamble for entertainment

Before you play, consider whether gambling fits comfortably within your budget, free time and personal circumstances. Gambling outcomes are based on chance, and no strategy can guarantee a win. Previous results do not determine future results, and a losing run does not mean that a win is due. Treat every bet as an entertainment expense that may be lost in full.

Only gamble with money you can afford to lose after essential costs have been paid. Do not use money set aside for rent, mortgage payments, household bills, food, education, debt repayments or other important commitments. Avoid borrowing money, selling belongings or using credit to fund gambling. Gambling should never be used as an investment, a source of regular income or a solution to financial pressure.

• Set a personal spending limit before you start and keep to it.
• Decide how long you intend to play and take regular breaks.
• Keep gambling separate from essential household spending.
• Never chase losses by increasing your stakes or continuing for longer.
• Avoid gambling when you are upset, tired, stressed or affected by alcohol or other substances.
• Do not allow other people to use your account or payment methods.
• Review your gambling regularly and be honest about its effect on your money, time and relationships.

A useful habit is to record how much time and money you spend. Looking at your activity over a longer period can provide a clearer picture than focusing on individual wins or losses. If gambling is no longer feeling enjoyable or manageable, stop playing and consider using the available account controls or seeking support.

Tools to help you stay in control

Account management tools can help you make decisions before you play. Depending on the services available for your account and jurisdiction, you may be able to set deposit, loss, wagering or session limits, take a time-out, or request a period of self-exclusion. Limits are designed to support your plan and should be set at an amount and frequency that are affordable for you.

Set limits before gambling

Choose limits based on your genuine entertainment budget rather than on what you hope to win. A limit should not be increased simply because you have lost money or because you are trying to recover an earlier result. If a limit is difficult to maintain, that may be a sign that you should stop gambling and seek assistance.

Take a break or self-exclude

A time-out can provide space to step away from gambling for a short period. Self-exclusion is a stronger measure that prevents or restricts access to gambling for the period selected or agreed. If you request self-exclusion, do not try to open another account or use another person’s account. Ask our support team about the options available to you and follow the instructions provided.

Protect your account

Keep your login details private, use a secure password and sign out of shared devices. Account controls are personal to you and should not be bypassed. If another person has access to your account, or if you believe your account is being used without permission, stop gambling and contact the website’s support channel through the relevant account or help page.

Restrictions and requests may be subject to verification, processing requirements and applicable Australian laws. Some changes may take effect immediately, while others may apply after the relevant process is completed. The specific tools and settings available to you may depend on your location and account status.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income or previous experience. It may develop gradually, and people do not always recognise the impact at first. Consider taking a break and seeking advice if any of the following signs apply to you:

• You spend more money or time gambling than you intended.
• You keep thinking about gambling when you are working, studying or spending time with others.
• You increase your stakes to feel the same excitement or to try to recover losses.
• You return to gambling soon after losing money to try to win it back.
• You hide your gambling, losses or account activity from family, friends or colleagues.
• You borrow money, miss payments or use funds intended for essential expenses.
• You feel anxious, irritable, guilty or low when you are not gambling.
• You have tried to cut back or stop but have not been able to do so.
• Gambling is causing conflict in your relationships, work, study, health or daily routines.
• You gamble to escape stress, loneliness, sadness or other difficult feelings.

One sign may be enough to justify a pause. You do not need to wait for gambling to cause serious financial or personal harm before asking for help. Speaking with someone you trust can make it easier to take the next step. A qualified counsellor or recognised Australian gambling support service can help you understand your options without judgement.

If you are worried about someone else’s gambling, choose a calm time to raise your concerns. Focus on what you have noticed and how it affects you, rather than blaming or demanding immediate change. Encourage the person to use safer gambling tools and seek independent support. Protect your own finances by keeping bank accounts, passwords and payment methods secure, and do not lend money for gambling.

Finding support

If gambling is becoming difficult to control, stop playing and seek help as soon as possible. You can begin by speaking with a trusted family member, friend, doctor, counsellor or financial counsellor. Australian gambling support services may offer confidential information, counselling and practical assistance for people who gamble and for affected family members. Availability and eligibility can vary by state or territory.

You can also ask 88 Casino about account restrictions, a time-out, self-exclusion or account closure. A request to close or restrict an account should be made because you want to stop or reduce gambling. Do not reopen an account or create another account to avoid a restriction. If you need help with an account control, use the support option provided on the website.

Financial and emotional wellbeing

Financial stress can make gambling feel more urgent, but chasing losses can increase the problem. Consider contacting an independent financial counsellor for help with budgeting, debts and payment arrangements. If gambling is affecting your sleep, mood, relationships or sense of safety, speak with a qualified health professional. Support is available even if you are not ready to discuss every detail.

If you feel at immediate risk of harming yourself or another person, stop gambling and contact emergency services or an urgent local health service. Your immediate safety is more important than any account balance or gambling outcome.

Age, access and personal responsibility

Gambling is for adults only. You must meet the minimum legal age that applies where you are located and provide accurate information when requested. Do not allow anyone under the legal gambling age to access your account, watch you gamble or use your device for gambling. Parents and guardians should use suitable device, payment and account controls to help prevent access by children.

You are responsible for complying with the laws that apply to you, including any restrictions on online gambling in your location. Do not gamble while driving, working in a safety-sensitive role or carrying out another activity that requires your full attention. Gambling should not interfere with family responsibilities, employment, education, sleep or health.

88 Casino promotes informed and responsible participation, but no tool can replace your own judgement. Set clear boundaries, follow them consistently and act early if gambling stops being enjoyable. By taking regular breaks, keeping spending affordable and seeking support when needed, you can make safer decisions about whether and how you play.